Orbi Purple Light Error

Struggling with Orbi purple light error? Is your Orbi stuck on a magenta LED? Orbi purple light or magenta light issues are very common that users face while setting up their Orbi router. Orbi routers change their colors with the network status. Orbi router flashes purple light due to the poor internet connection, incomplete setup of Orbi router or satellite, your Orbi router can’t sync with the Orbi satellite, or other technical glitches. You can fix the Orbi purple light error physically through the orbilogin.net or orbilogin.com. Before proceeding with the troubleshooting steps, you should know the most common reasons for the purple light blinking on the orbi router.

Orbi Purple Light Error – Reasons

There are several possible reasons for Orbi purple light error. Following are the most common reasons for Orbi purple light error:

  • Network issue.
  • Sometimes the Orbi router fails to sync with the Orbi satellite.
  • Damaged or faulty internet wire.
  • Outdated firmware can also cause Orbi purple light error.
  • The issue with internet connectivity from ISP’s side.
  • Longer time inactivity can also make the Orbi router flashing purple light.
  • Changes in the configuration of the Orbi router can also cause Orbi purple light error.
  • Virus or malware can be the reason for the solid purple LED on Orbi.

How to fix Purple light on Orbi router

After knowing the possible reasons for purple light error or magenta light on the Orbi router, now you need to know how to fix this issue. By following a few simple troubleshooting tricks, you can easily fix the Orbi purple or magenta light error. Following are the different ways to fix Orbi purple light issue.

Fix 1: Reboot the Orbi router

Rebooting the Orbi router or satellite can resolve several issues, including the solid purple LED on Orbi. Following are the steps to reboot the Orbi router or satellite:

  • First of all, turn off the Orbi router and disconnect from the wall socket.
  • Now, you need to wait for a few seconds.
  • After 20-30 seconds, reconnect the Orbi router to the power source and turn it on to check if the issue is resolved or not.

Fix 2: Check the Orbi WiFi setup

You need to check the WiFi setup of your Orbi router and all the connected devices. If the setup is incomplete, then you need to complete it because the incomplete configuration can cause the Orbi router flashing purple light issue. To check the WiFi settings, go to the Orbi login page and enter your login credentials. If you find any problem with the settings, then modify the settings to fix the issue.

Fix 3: Check the Orbi WAN configuration

If the Orbi WAN configuration is not done properly, Orbi can emit the purple light. Because of poor WAN configuration, Orbi won’t read the IP and refuse to reach the server. Therefore, to fix the purple light error on the Orbi router, you need to complete the WAN configuration of your Orbi router.

Fix 4: Check the cables and WiFi connection

If Orbi stuck on magenta LED, then you need to check the cables and adapters. If the connector is hanging loose, then you need to unplug the connector and wait for a few seconds. Now, replug the connector. If the power adapter is damaged, then you need to replace it immediately.

Also, check the WIFi connection. If you are connecting your device wireless, then try to connect the device through an ethernet cable. Try to place the Orbi satellite and router near to each other.

Fix 5: Orbi firmware update

Outdated versions of Orbi firmware can also cause the purple light blinking on the Orbi router issue. Therefore, you need to update the Orbi router firmware. Following are the steps to update the Orbi firmware:

  • First of all, connect your device to the wireless network and launch the web browser.
  • Now, move to the Orbi login page by entering orbilogin.net or orbilogin.com in the address bar of the web browser. If you cannot access the login page through a web address, then try to login through the IP address.
  • On the Orbi login page, you need to enter your user ID and password in the given field and tap on the sign-in button.
  • After that, navigate to the “firmware update” section and tap on the update button.
  • Then, proceed with the on-screen instructions to complete the Orbi firmware update process.

Fix 6: Resync the Orbi satellite

Sometimes the Orbi router fails to sync with the satellite. In that case, the Orbi router emits purple light. You need to resync your Orbi router and satellite to fix the Orbi purple light error. Go through the below-mentioned steps to resync the Orbi satellite with the Orbi router:

  • First of all, locate the sync button on the Orbi router and press it for around two minutes.
  • Now, search for the sync button on the satellite and wait until they sync. If the blinking white light turns blue, then the sync is successfully completed.
  • If you see an amber light, then the sync process is completed, but the connection is poor. If purple light is still blinking on the router, then you need to repeat the sync process.

Fix 7: Restart the modem

Sometimes the internet connection can also cause the Orbi purple light issue. In that situation, restart your modem and reconnect to the Orbi router.

  • Power off the modem and disconnect it from the power source.
  • Now, turn on the Orbi router and wait for some time.
  • Then, reconnect the modem to the wall socket and give it 2 minutes to boot up.
  • After that, power on the Orbi router and wait for a couple of seconds.
  • Now, check the LED light on the Orbi router.

Fix 9: Contact ISP

If the purple light blinks on the Orbi router after following the above method, the issue is with your internet service provider. In that case, contact your ISP and resolve the internet issue.